Answered plainly, in confidence.

Surveillance is normally charged per hour, per operative, or at a fixed fee agreed in writing. You tell us the period you want covered. We confirm the exact hours, team, total operative-hours, expenses and total price before you book. Consumer prices include mandatory VAT; Business Client quotations may also show a clearly labelled VAT-exclusive figure. Any assignment-specific Booked Commitment is displayed clearly in the quotation.

We aim to commence operations at the earliest opportunity or at a time that suits your needs. Surveillance often requires patience, and while immediate results aren’t always guaranteed, rest assured that we are committed to achieving the desired outcome.

Our operatives are strategically located across the UK, allowing us to offer nationwide coverage. We also have the capability to deploy worldwide for specific requirements.

Yes, all our services are conducted in full compliance with the law. We are fully GDPR-compliant, and our operatives are vetted by the Institute of Professional Investigators and overseen by the Confederation of Professional Investigators UK. This ensures that all our practices are both ethical and lawful.

We prefer to meet clients in person to thoroughly discuss their needs. However, if you’re more comfortable with a phone call, we can accommodate that as well. During the consultation, we’ll ask questions to understand your situation and the outcomes you seek. Based on this, we’ll devise a tailored investigative plan. At this stage, there is no obligation to proceed with our services.

Private clients must pay in full before the investigation starts to avoid delays and ensure immediate delivery of the report upon completion. Corporate clients should contact us to discuss account options. Payments are made to a nondescript account for privacy.

We will stop as soon as it is operationally safe and record the effective time. Your final account will follow the accepted quotation and may include work already performed, non-refundable operational costs and operatives or relief teams already committed and unable to be released or redeployed. We reduce the charge for costs saved and reasonable redeployment. Consumer rights are unaffected.

Surveillance is planned and carried out discreetly, but zero risk of detection cannot be guaranteed. Routes, traffic, transport changes, the subject's awareness and other conditions can make continued observation impractical. Investigators may create distance, break contact, reposition or use a fresh team where appropriate.

Yes, we can deploy a GPS tracking device for as long as you need, from just 7 days until you decide you no longer require it. Please note that trackers may need recharging periodically, but this won’t incur any additional cost.

At London Private Investigators, we have professional private investigators located throughout the UK, enabling us to deploy GPS tracking devices nationwide.

Absolutely. London Private Investigators operates strictly within the boundaries of the law. Our private investigators adhere to a stringent code of conduct, ensuring ethical and lawful tracking.

Yes, we can provide real-time tracking information 24/7 upon request. You’ll receive updates on the current location of the vehicle tracker, how long it has been static, and map imagery showing its GPS location.

Our private investigators are highly skilled in discreetly placing GPS trackers on various vehicles, minimizing the chance of discovery. However, if the device is found (for example, during vehicle repairs), we can remotely wipe its information, rendering it unusable. The tracker has no labels or markings linking it to London Private Investigators or you as the client.

Private clients must pay in full before the investigation starts to avoid delays and ensure immediate delivery of the report upon completion. Corporate clients should contact us to discuss account options. Payments are made to a nondescript account for privacy.

Deploying a GPS tracking device on a subject’s vehicle allows private investigators to efficiently locate the vehicle, ensuring that the surveillance hours you’re paying for are used effectively.

No, our private investigators are trained and experienced in deploying GPS tracking devices on a range of vehicles. They place the device discreetly so that it is designed to stay hidden, although discovery can never be ruled out entirely, and they provide accurate reporting.